This short user guide will show you how to create and apply Message Templates to your Message Manager account.
Once you have logged on to the Cloud Portal and launched Message Manager select Settings and then Templates. The page that appears will show any Message Templates you currently have, or a blank page if you have not yet created any.
To create a new Message Template, click “New Template”. You will then see the Create Message Template page which asks you to complete the Template Name, which can be whatever you choose and Message Template Content, which you complete with your message copy.
Once you have entered your message copy click “Add Template” to store the template. You will be taken back to the Message Templates page.
You can delete templates if you wish by selecting the trash can, or selecting multiple templates and selecting “Delete”. In either case an attention dialogue box will appear to check whether you are sure you want to delete.