When using any messaging service provider there are a lot of things to consider in terms of how and when you should message your customers, and what legislation you need to respect when doing so.
Inbox offers new options for brands in terms of messaging technology (push notifications, rich messaging, A2P chat and P2P chat) and so we must also offer guidance for how to use them.
There are several areas we need to cover here, so please find below, links to other articles to help you:
- How can users opt out of push notifications?
- How can I prevent fraud / cyber bullying in Social Chat?
- Is it legal to monitor conversations taking place between app users?
- What legislation is there around sending messages to my users within my app?
Can’t find what you are looking for? Please contact firstname.lastname@example.org or call us on +44 (0)3333 448 880.